I just wanted to drop you a line and say that my ski boat rental of the Reinell at the Stockton KOA was very easy and enjoyable. The guys who dropped off and picked-up the boat were nice and thorough. But what made the process extremely enjoyable was the guys at KOA, Jerry and Frank. These guys were always available to help with whatever I needed. If not for these guys, the experience would have been good…with them, it was exceptional. See you next year.
I just wanted to thank you guys for doing such a great job working with us during our trip to the delta. What could have turned into a disaster with our boat malfunctioning, ended up being a great trip with your guys’ support. You definitely went out of your way to get us a boat rental and to get Shawn’s boat fixed, which, by the way, worked perfectly for the remainder of our day. And both Shawn and I really did appreciate you not trying to nickle and dime us on everything. I will definitely mention all this to the person who rented us the house (he did have H2O Craft listed as a place to rent equipment).